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Usability Testing

intermediate

Topic 7 of 10 in UI/UX Design

What it is

Usability testing is observing real users as they try to complete tasks in your product. It reveals where people get confused, frustrated, or stuck — problems you might never notice on your own.

Why ui/ux design developers need it

You are not your user. What seems obvious to you may be confusing to someone else. Usability testing is the fastest way to find and fix real problems in your designs before they ship.

What to learn

Planning a usability test: goals, tasks, scenarios
Recruiting test participants
Moderated vs. unmoderated testing
Think-aloud protocol
Recording and note-taking during sessions
Analysing findings: severity ratings, patterns
Presenting findings and recommendations

Practice project

Usability Test Session

Run a usability test on one of your prototypes with three users. Write tasks, facilitate the sessions, take notes, and compile a findings report with prioritised recommendations.